Jump to content

Recommended Posts

  • Member
  • Member For: 14y 3m 27d
Posted (edited)

Holy f*ck, this sucks to have happened

Basically what you do is not settle unless you get everything fixed 100%, new transmission, new shaft, new diff and anything in between that was affected. If they are not able to do this in a reasonable time frame then there is laws about this too so be in the know. This is a major failure.

You will never get time back your present becomes your past as you breathe so do the best you can do to ensure while repairing you are not left without the joy of a new car for too long

Edited by Z2TT
  • Member
  • Member For: 11y 8m 9d
  • Gender: Male
  • Location: Blue Mountains
Posted

Major fail = new car or full refund! That's exactly what I would ask for, no more or less.

Don't have it repaired, you will regret it later when something else fails/plays up.

  • New Member
  • Member For: 11y 4m 8d
Posted

Going to be a 2 week wait for parts and then they got to diagnose why it happend and fit the new parts on making it sound like a month. Problem is the car was bought from a ford dealer in the metro area and it broke in the middle of woop woop, so I dont no who to hit up for the new car, really just want my money back car has been a headache. Great to drive when it is. But always doubting whats gonna break next... Inhave a e2000 1996 work van with 115,000km and I honestly trust it more than my xr6t... Honest just glad the tail shaft broke where it did, other wise I would have won a gold medal for pole vaulting.

  • Like 1
  • Filthy weeb
  • Member
  • Member For: 13y 7m 7d
  • Gender: Male
Posted

Major fail = new car or full refund! That's exactly what I would ask for, no more or less.

Don't have it repaired, you will regret it later when something else fails/plays up.

This. Sounds like there's only more trouble to come from it.

Sorry to hear, especially for a new car made in this day and age.

  • Member
  • Member For: 11y 8m 9d
  • Gender: Male
  • Location: Blue Mountains
Posted

Going to be a 2 week wait for parts and then they got to diagnose why it happend and fit the new parts on making it sound like a month. Problem is the car was bought from a ford dealer in the metro area and it broke in the middle of woop woop, so I dont no who to hit up for the new car, really just want my money back car has been a headache. Great to drive when it is. But always doubting whats gonna break next... Inhave a e2000 1996 work van with 115,000km and I honestly trust it more than my xr6t... Honest just glad the tail shaft broke where it did, other wise I would have won a gold medal for pole vaulting.

New Car warranty under Ford includes road side assist so Ford will have to pay for it to be shipped back to where ever it needs to be shipped to have it assessed. Your first contact is with the original dealer and stating the above fixes (car or money). This should take reasonable time to assess and provide ( 7 days ) if not happy with response call Ford Customer Service HO ( 13 FORD) and restate your case ( your rego is your case number) if not happy with the response state that the next course of action is fair trading and they should react if not make a claim and follow through. Log everything in print/email, make note of names/dates/times and be professional in your approach. Your main argument is that you would not have brought the car if you knew of the faults/issues and when you first seen a minor issue you were told it wasn't an issue only for it to then turn into a major issue that could of resulted in your personal injury/death.

Hope this helped.

  • Like 2
  • 2 weeks later...
  • Member
  • Member For: 14y 1m 26d
  • Gender: Male
Posted

wow and I thought the biggest problem with the FGX was how ugly they look, disgusting service from Ford if they don't fix this in a timely manner for you..

  • ...JD TUNING ADELAIDE...
  • Legacy Donating Member
  • Member For: 18y 3m 23d
  • Gender: Male
  • Location: Adelaide
Posted

Lol at XRSEXT's comments

So true

  • less WHY; more WOT
  • Site Developer
  • Member For: 18y 5m 13d
  • Gender: Male
  • Location: Melbourne
Posted

agree with the consensus here... lemon law

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...