Who is paying for the rebuild, you or them? If you are paying then it is YOUR block out of YOUR car. It is not unusual for Ford to not give a report or show you the block if they are paying as it becomes thier property. If they are making you pay and are not prepared to show you the block then the next step is to respond to them in writing and request a report, informing them that you will take the matter further if they continue. Get a response from them in writing and take that to Consumer Affairs.