I gotta admit, that given Ford's treatment of customers, and the carried over common issues from BF to FG, I can't see myself buying another Ford in a hurry.

Thank God!

That is unbelievable... good on you FRAUD!

Thank God!

tab did ya get it fixeD?

Sorry fellas but I think that some of you have JUMPED TO CONCLUSIONS and missed my point, My FG screams of modification from the bigger intercooler to the brembos and racing rims ,rear twin exhaust and GT rear bar and to add the icing on the cake an exhaust note that at idle overshadows that of an XR8 or GT at full reves,Its got nothing to do with me trying to get warranty on my mods, I would have to be an idiot even to attempt it, Its the fact that they took a pictures of my diff to get approval from Ford to fix the oil leak under warranty and pictures of the undercarriage which would of included the exhaust( which I did not give them permission to take) thus them knowing the car had been modified in some way and if Ford keep those picture on file along with notes then every time I go in for a legitimate warranty issue they will know the car has had work done on it and will question and go through every claim with a fine tooth comb making the process lengthy and probably result in me trying to prove that the mods did not in anyway directly or indirectly contribute to the failure of the part in question. It used to be up to the service manager to make the decision on most warranty issues but as I was told its not the case anymore.

EXAMPLE, as mentioned on one of my first posts I worked in spare parts for a Ford dealership for quite awhile and can tell you that if you lowerd a car then you void warranty on the the cars suspension components including control arms by Fords policy and it was usually left to managment to decide wether to go ahead with a claim or not and usually they would because they where sensible enough to notice that the mod had nothing directly to do with the claim , What happens now!? Your lowered FGs front lower control arm bush which happens to be liquid filled starts to leak and you take it in for a claim, they take pictures of the full suspension and Ford note that the suspension has been modified well guess what! even though the control arm has not been touched they will decline the claim because in their eyes lowering the car has put undue stress on the control arm, its up to you to prove otherwise and they now have a file for future reference. And what I was told is that if they refuse because what they see in the pictures then service will not even attempt to pull the suspension apart to diagnose the problem because they will not get paid for it unless you fork out the money.

Attatch a Dvd to your ICC or even aftermarket reverse sensors or camera, a picture gets taken with the top cover off and sent when you make a claim because of a fault with the ICC, they look at it and decline warranty straight away because they see the extra plugs connected to the unit and its left to you to prove the connected devices were not the cause of the ICC to fail and the service dept will not even attempt to diagnose the problem because they will not get paid to do so. you take it away and unplug everything and take it to another dealer but its to late Ford have your file with pics.

Listen Im not saying that what Ive written was exactly what was said word for word but its what was insinuated to me during a lengthy discussion with a service advisor which I know rather well and that's why I posted this articale to find out if any one else has come across these or simular situations lately with their FGs or heard anything along these lines. But it still upsets me greatly that they took picture of things other than the diff housing or oil leak, to me its an invasion of my privacy. Why get my exhaust in a picture if Ive made no claim on it?

I recently had to take my car in to get the diff seals fixed, which meant the diff had to be removed from the car.

I was a little worried that they would try and void doing it under warranty as the car is lowered with 20's and has a BOV, even though these items have no relevance to the leaking diff, but they didn't say anything.

1 thing that pissed me off is that Ford wont pay all the expanses for a hire car if they are fixing something ever a claim under warranty, so if they were to take 1 week to fix the car you would need to pay the insurance for that week for the hire car.

I want to get just the tune done on my car for now, but since they ca apparently now check the number of ecu flashes another risk of voiding warrant if some of their sh*te engineering falls apart on the car in the future.

tab did ya get it fixeD?

Yes mate - all sorted a coupla days later

What did they do? Shim the bolts?

Ford aren't just picking on Falcon owners, they seem to equally not give a stuff to Ranger owners too. I spoke to a tradie on Sunday who has a small fleet of Rangers. They have 2 manuals and 6 autos. The manuals run fine, but all of the autos run like crap. They continually hunt through the gears, change up and down several times under acceleration and have hauge flat spots/delays when trying to accelerate to overtake. Ford has had all of the cars in several time, reporting that all was normal and they work fine, despite the manuals not suffering from the same problems. Last week Ford told them they wouldn't look at the cars anymore as they say they're all OK.

As a result the owner said they would be trading all of their Rangers on something else. He was considering Great Wall because at least for $20k less per car we can accept it if they're buckets of sh*t. And we probably won't get ignored everytime the car has an issue.

Now this is getting crazy and stupid , got a call from my very upset cousin today who called a dealer in Melbourne to book his car in for a timing case cover leaking problem and was told any day would be fine to take it in "BUT" he would have to leave his FG with them for up to a week because they have to diagnose the problem, send pictures to Ford, wait for an approval from Ford which can take anywhere from 3 hours to 3 days. When he asked if he could take the car home after it got diagnosed and rebook it in after approval was given he was told no, the car had to stay because Ford might want further tests on it. He asked for a loan car and was told that they do not have one available for the next 6 weeks. After going off at the service advisor he demanded to speak to the manager and was told by him that it was out of his hands and nothing he could do about it,he could be really lucky and get the car back within 2 days or might not be so lucky and have to be without his car for up to 5 days it is all up to Ford. He told the manager that he knew of a couple of blokes that had same problem fixed last month but did not have to go through all this crap and was told that Ford changed things again in the last couple of weeks and the reason Ford want the car there is so if need be they can do more tests on it and make sure that with all the information they aquire the newer models wont have the same problem!!!!!

The end result was that he told them all to stick it and then proceded to call the salesman who sold him his sedan a year ago and the same salesman he was negotiating with now for an XR8 ute for his business and told him to tell Ford to stick it even further and that he was on his way to see Expensive Daewoo for a deal on an SS