I'd be interested to get Rod Barretts take on all this crap.....its evident FPV have some problems. Aside from FF this is the largest grouping of FPV owners online.....clearly there is no plan to manage current customers perceptions and ensure repeat business. Heres a tip, say the bar supplier has gone arse up.....cop to it, send the customer a letter explaining what has gone on, apologise, tell them what you are going to be doing from now to ensure it NEVER happens again and send the customer some kind of FPV freebie (which costs fark all) and give them a firm delivery window rather than fark them around. If that had happened to me I would have not been happy, however I would have had a much better feeling towards FPV and a belief that they at least value my business. these guys are fair dinkum useless.