What I cant understand is cars like mine and craigs drive every single day and get thrashed without a problem at much higher rwkw and cars with ALOT less power have all these problems maybe you are all pushing your cars too hard all the time to use the most of what power you have ?

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This from a guy that has broken more part's than Evil Knevel has broken bones

Dave.

What I cant understand is cars like mine and craigs drive every single day and get thrashed without a problem at much higher rwkw and cars with ALOT less power have all these problems maybe you are all pushing your cars too hard all the time to use the most of what power you have ?

This from a guy that has broken more part's than Evil Knevel has broken bones

Dave.

What I cant understand is cars like mine and craigs drive every single day and get thrashed without a problem at much higher rwkw and cars with ALOT less power have all these problems maybe you are all pushing your cars too hard all the time to use the most of what power you have ?

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This from a guy that has broken more part's than Evil Knevel has broken bones

Dave.

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Welcome back George good to see you and Marcella last night, Merry T Christmas Dave.

What I cant understand is cars like mine and craigs drive every single day and get thrashed without a problem at much higher rwkw and cars with ALOT less power have all these problems maybe you are all pushing your cars too hard all the time to use the most of what power you have ?

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This from a guy that has broken more part's than Evil Knevel has broken bones

Dave.

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And the guy that has the dealer in his pocket

What I cant understand is cars like mine and craigs drive every single day and get thrashed without a problem at much higher rwkw and cars with ALOT less power have all these problems maybe you are all pushing your cars too hard all the time to use the most of what power you have ?

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This from a guy that has broken more part's than Evil Knevel has broken bones

Dave.

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Welcome back George good to see you and Marcella last night, Merry T Christmas Dave.

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Thanks mate you too

Ok Guy's this is not an HPF head hunt they have done a fantastic job on my car and I am really happy with it, BUT there is a thing called client loyalty and they expect it from us but we do not get it in return. I know of at least 6 people that are all happy with thier car's but there is no follow up to us and I mean zip.

We take the trouble to try and be loyal to HPF but it's hard when they dont return your phone call or cant be bothered answering our questions it's gets very frustrating trying to do the right thing,

I for one am running short of patience and sooner rather than later will go elsewhere remember guy's we are your bread and butter, dont cut off the hand's that feed you.

Dave

Dave loyalty needs to be earned. You shouldn't be giving it unconditionally.

It would of been over for me the moment they said your problem was all in your head. WTF! Who says that to customers?

There's only one way to show them how unhappy you are (no Vik, I don't mean bag them everywhere you can) and that is to go somewhere else.

We are spoilt for choices when it comes to tuners here in Victoria. Why don't you make good use of it?

It's a shame to see HPF, who is one of the best, treat their customers like this.

Dave loyalty needs to be earned. You shouldn't be giving it unconditionally.

It would of been over for me the moment they said your problem was all in your head. WTF! Who says that to customers?

There's only one way to show them how unhappy you are (no Vik, I don't mean bag them everywhere you can) and that to go somewhere else.

We are spoilt for choices when it comes to tuners here in Victoria. Why don't you make good use of it?

It's a shame to see HPF, who is one of the best, treat their customers like this.

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You are right there are many choices of tuners out there, especially in Melbourne. The fact remains though that of all the tuners in Melbourne, or the whole of Australia for that matter, HPF have the most runs on the board. I believe they have also done more edits than any other tuner aswell and we don't hear too many complaints.

I personally have been using HPF to tune my "T" for over 2 years and know them better than most. I don't doubt Dave's side of the story. I have spoken to Rob about this and the story is similar but not exactly the same. I know both Rob and Dave very well. I know that Rob doesn't always return calls. It doesn't matter if you're his best customer or making an enquiry, he's justy not good at returning calls. Rob's a Mechanic first and a business man a distant second. He builds cars with a passion and this shows in the results and also the lengths he'll go to to help his customers get results. Anyone that has been to see Rob at work would know this. Rob had no idea that Dave was unhappy with him. He remembers talking to Dave but wasn't aware that he had upset him. I've told him twice that he needs to ruing Dave to clear this up and he has agreed both times. He has yet to do this and more than likely will forget to do so. This is not because he doesn't care about Dave. He's aware that Dave is going to spend alot more on his car. This is because he's focused on the other cars he currnetly has in the shop and trying to get them exactly how the owner wants them. When Dave drops round to see Rob, this will all be sorted out and any issues will be cleared up.

I think what a lot of people with T's don't appreciate is the amount of power their cars have. It was only 3-5 years ago that 500rwhp would have won HP Hero's at SummerNats. My car at this years AME show in Melbourne made 502rwhp and there are quite a few with alot more than that and lots with similar power. We get occasional cpu glitches and bitch and moan like little girls because the car isn't running like a Swiss watch 24/7.

With the power we have and the relative ease with which we got it, the few minor glitches we have are nothing. Any car with over 300rwkw's is generating way in excess of what 99% of performance cars in Australia have ever made. The heat, stress and loads that are cars are under is bound to cause little glitches occasionally. Except for when CV or auto parts have failed, I've yet to experience any problems that I haven't been able to fix by turning the car off and restarting it. Considering what my car is cabable of I'm happy with this situation.

There you have my thoughts on the matter,

Geea.

Dave loyalty needs to be earned. You shouldn't be giving it unconditionally.

It would of been over for me the moment they said your problem was all in your head. WTF! Who says that to customers?

There's only one way to show them how unhappy you are (no Vik, I don't mean bag them everywhere you can) and that to go somewhere else.

We are spoilt for choices when it comes to tuners here in Victoria. Why don't you make good use of it?

It's a shame to see HPF, who is one of the best, treat their customers like this.

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You are right there are many choices of tuners out there, especially in Melbourne. The fact remains though that of all the tuners in Melbourne, or the whole of Australia for that matter, HPF have the most runs on the board. I believe they have also done more edits than any other tuner aswell and we don't hear too many complaints.

I personally have been using HPF to tune my "T" for over 2 years and know them better than most. I don't doubt Dave's side of the story. I have spoken to Rob about this and the story is similar but not exactly the same. I know both Rob and Dave very well. I know that Rob doesn't always return calls. It doesn't matter if you're his best customer or making an enquiry, he's justy not good at returning calls. Rob's a Mechanic first and a business man a distant second. He builds cars with a passion and this shows in the results and also the lengths he'll go to to help his customers get results. Anyone that has been to see Rob at work would know this. Rob had no idea that Dave was unhappy with him. He remembers talking to Dave but wasn't aware that he had upset him. I've told him twice that he needs to ruing Dave to clear this up and he has agreed both times. He has yet to do this and more than likely will forget to do so. This is not because he doesn't care about Dave. He's aware that Dave is going to spend alot more on his car. This is because he's focused on the other cars he currnetly has in the shop and trying to get them exactly how the owner wants them. When Dave drops round to see Rob, this will all be sorted out and any issues will be cleared up.

I think what a lot of people with T's don't appreciate is the amount of power their cars have. It was only 3-5 years ago that 500rwhp would have won HP Hero's at SummerNats. My car at this years AME show in Melbourne made 502rwhp and there are quite a few with alot more than that and lots with similar power. We get occasional cpu glitches and b**ch and moan like little girls because the car isn't running like a Swiss watch 24/7.

With the power we have and the relative ease with which we got it, the few minor glitches we have are nothing. Any car with over 300rwkw's is generating way in excess of what 99% of performance cars in Australia have ever made. The heat, stress and loads that are cars are under is bound to cause little glitches occasionally. Except for when CV or auto parts have failed, I've yet to experience any problems that I haven't been able to fix by turning the car off and restarting it. Considering what my car is cabable of I'm happy with this situation.

There you have my thoughts on the matter,

Geea.

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Spot on Craig as always your are 1000% correct

I'm with dumb and dumber