keep tryin to get hold of the manager and discuss it politely with them and explain what happened and ask what they offer in exchange for not honouring thier commitment.... then if they wont play ball dont say anything and ring the accc and let them know what happened.....but you MUST BE POLITE even if I am wrong I wont tolerate someone being rude to me and will in turn treat them how they treat myself....so if your polite and understaqnding and not stand offish or aggressive im sure you will come to a happy agreement... hope that helps mate