Time For A Change ...

[Mortoyz]

Hi All.

I am hoping someone here may be able to provide me an email address to either David Flint (MD of FPV) or Roger Grey (Marketing and Sales Manager FPV).

Please don't post it here though. Better to PM me with it if you can.

I owned my Typhoon only 11 days before returning it for a Tow Pack, some reverse parking sensors (for the wife before you all ask ...) and some 'Warranty work' and I have now been without my car for nearly 5 weeks.

My local Ford dealer doesn't seem that interested in my concerns and I am sick of being treated like I am the one at fault.

Time to complain to management I think. I am hoping they my be intersted. I am so over this now I just want my money back.

If anyone can help me out with an email address of one of the guys or someone that may be able to help I would be really appreciative.

Sorry for the gripe, they are still awesome cars and all I just don't think it is fair I worked hard and saved for as long as I did just to be treated like this.

Time for a change ...

Cheers.

Mortoyz

[Macktheknife]

Something wrong here.

What is their reason for the delay?

It aint good.

[ducatijb]

5 weeks for a towpack... not good

[Mortoyz]

Mack.

I haven't really been given any reasons for the time its taken, I just keep getting "the run around"...

In the time they have had the car I have received 2 phone calls informing me of whats going on. That only after I complained about lack of feedback.

Anyway, I am about to head over there now to see how we are going.

I don't expect good news ...

ducatijb.

Yep - it is far from 'good' service but they don't seem to be that worried really ? Go figure ???

Back later.

Cheers.

Mortoyz

[Eugene]

Walk in to the dealership, ask for the service manager, ask for your car to be driven around the front, and leave, tell him you will never be back, ever, also, before you go, find the dealer principal, and tell him the same thing, you spent $70k with him once, but wont be doing it again, ever, and yopu will activly tell people about your dealings with them.

Go and get your car now, you paid for, go get it, to leave it there is an insult to you and your inteligence.

I so no other action that can solve the problem.

[xrturb]

I am with eugene

same thisng happened to me at castle hills

ring up ford australia or fpv and ask for there email I bet they will be glad to assist

Brad

[2fardown]

Ring the ford australia number and make a complaint. They'll then ring the dealer and sort it out.

5 weeks.... The apprentice mechanic didn't take it for a drive did he? It's not sitting at a panel beaters somewhere?

[Blonk]

And maybe a call to the MTA....

Hope you wrote down how many K's it had on it before you dropped it off.

I saw one at the drags the other night running low 12's with a half finished towbar pak.

[phantomchic]

Walk in to the dealership, ask for the service manager, ask for your car to be driven around the front, and leave, tell him you will never be back, ever, also, before you go, find the dealer principal, and tell him the same thing, you spent $70k with him once, but wont be doing it again, ever, and yopu will activly tell people about your dealings with them.

Go and get your car now, you paid for, go get it, to leave it there is an insult to you and your inteligence.

I so no other action that can solve the problem.

<{POST_SNAPBACK}>

nothing like a scene in the showroom to get some action.

I too would be concerned as to how the car is.

Have you seen it since its been at the dealership?

shazzy

[sutty]

And maybe a call to the MTA....

Hope you wrote down how many K's it had on it before you dropped it off.

I saw one at the drags the other night running low 12's with a half finished towbar pak.

You're a nasty nasty man Scott.