hah.. yer I found knox and ringwood to have a bunch of clowns running the places. its a shame to hear that theres so many dramas with these new R Spec F6's. and yes I do think Fords quality is sliding down hill. You won't be able to pick up every single fault at first, but in time you will and just make sure you firmly present your list of issues at the "Peice of Mind" service. Even though my car isn't as expensive, it still came with exterior and interior dramas, and some have just been ignored when I present them... and got a reply that "Hey, this is Ford quality and its just what you get with mass production cars" =[