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  • Me
  • Donating Members
  • Member For: 18y 2m 10d
  • Gender: Male
  • Location: Adelaide

Morning all. I am getting the front grill on my GS changed under warranty because the FPV badge paint has worn off? I also want the FPV floor mats replaced as the FPV badges on the mats have come off and the studs on the floor have broken free. These mats are expensive items and part of the FPV "package" but the dealer says they are not warranty items. What do you guys think?

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https://www.fordxr6turbo.com/forum/topic/83047-warranty-woes/
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  • Member
  • Member For: 19y 11d
  • Gender: Male
  • Location: @ my laptop

my BA had a set of mats replaced under warranty because the badges fell off, my FG had the badges reglued when they came off as that was the direction given to the dealer, the studs on the floor are normally held in place by a pin, has yours just dislodged or are they broken?

  • Me
  • Donating Members
  • Member For: 18y 2m 10d
  • Gender: Male
  • Location: Adelaide

One of the studs is gone. The badges have fallen off and the dealer has offered to glue them back on. I would rather they worked and the studs were in place. Maybe I could try FPV@Broadmeadows or Ford Australia?

  • Me
  • Donating Members
  • Member For: 18y 2m 10d
  • Gender: Male
  • Location: Adelaide

"Thank you for your email to Ford Performanc Vehicles ("FPV")

Ford warrants to the Owner that it will during the Ford Vehicle Warranty Period, at its option, repair, replace or adjust free of charge at the premises of the Servicing Dealer any Part of he Vehicle (except tyres, tubes and batteries) which it finds to be defective in factory materials or workmanship under normal use and operation within Australia.

We suggest that you have your FPV/Ford Dealership review these concerns for you."

  • Me
  • Donating Members
  • Member For: 18y 2m 10d
  • Gender: Male
  • Location: Adelaide

This is FPV's reply to my ameail stating the problem. I hve sent a copy to the dealer.. FPV/Ford suggested I call them if there is still an issue. The phone number was included the email from FPV.

Edited by davidald
  • Bronze Donating Members
  • Member For: 13y 10m 11d
  • Gender: Male

I dont know what your dealers issue is id just order new ones, its not as complicated as they r making it out theyr just bein kents... Kick up a fuss and theyl do it, or if your in brisbane pm me and il sort it

  • Like 1

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