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Sending Large Attatchments In Outlook

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Have always beena ble to send large attatchments up to about a week ago, don`t know why all of a sudden I can`t. Just keep getting some stupid outlook error telling me it timed out.

I am using optus cable on a 12 gig , am running zone alarm and ha ve a netgear router wgr614 v5

Any ideas, have diasabled firewall, makes no difference.

I can send emails with small attatchments but anything big wont go through.

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This is from the online help for Office Outlook 2007...

Attachment size limitations

Outlook does not impose any size limit on attachments. However, most e-mail server administrators and Internet service providers (ISPs) do set limits on the overall message size, which is the sum of all attachments plus the content of the message itself. Typically, premium-level services provide more e-mail file storage space and allow larger messages than standard-level services. For more information on the maximum allowed message size, contact your ISP or the e-mail server administrator in your organization.

If you are attaching a very large file, you should first compress the file by using a zip program. Outlook files that are saved in the default Open XML Formats with the following file extensions are automatically zipped: .docx, .dotx, .xlsx, .xltx, .pptx, .potx, and .ppsx

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From Optus...

The maximum size of any single email message cannot exceed 10MB. This limit includes all files attached to it. If you attempt to send a messages larger than 10MB, it will be returned to you with an error message.

It's amazing what you can find out when you look. :sleepystuff:

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guys I dont think you understand have had cable for years all of a sudden it wont let me send large attatchment been trying to send a 5mb file and it times out .Never use to have that problem. It is not server related optus say its nothing to do from there end.

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You may just be dropping packets and the server sends a response which outlook recognises as a large file fault...

Check your port/cabling.........

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hey dude, I work at Optus.. tech support, I'm serious(no im not based in India!)

Dude, you are lucky to have been sending 5MB emails previously, Optus mail servers are set to only allow 2MB files.

Try using Optus Webmail to send the same file:

http://webmail.optuszoo.com.au/

use you optus cable username (first part of your Optus email) and password. If that fails then you know it's the Optus mail servers finally catching up with you. If it works then reinstall outlook.

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hey dude, I work at Optus..  tech support, I'm serious(no im not based in India!)

Ive gotta say mate, the guys at Optus Tech support are nothing but legends. :sleepystuff:

You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.

Keep up the good work! :spoton:

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hey dude, I work at Optus..  tech support, I'm serious(no im not based in India!)

Ive gotta say mate, the guys at Optus Tech support are nothing but legends. :sleepystuff:

You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.

Keep up the good work! :spoton:

Wish I could say the same..

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hey dude, I work at Optus..  tech support, I'm serious(no im not based in India!)

Ive gotta say mate, the guys at Optus Tech support are nothing but legends. :sleepystuff:

You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.

Keep up the good work! :spoton:

Well that's good news, you must be one of the lucky one's! :spit:

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hey dude, I work at Optus..  tech support, I'm serious(no im not based in India!)

Ive gotta say mate, the guys at Optus Tech support are nothing but legends. :blink:

You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.

Keep up the good work! :spoton:

Well that's good news, you must be one of the lucky one's! :tease:

The Telecomunication ombudsman knows all about Optus and the crock of shiat they peddle.....

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hey dude, I work at Optus..  tech support, I'm serious(no im not based in India!)

Ive gotta say mate, the guys at Optus Tech support are nothing but legends. :blink:

You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.

Keep up the good work! :spoton:

Well that's good news, you must be one of the lucky one's! :tease:

The Telecomunication ombudsman knows all about Optus and the crock of shiat they peddle.....

Unfortunately it's not always peaches and cream.

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agreed optus overall have been very happy, spoke to an indian girl today, unfortunately I knew more than her. told me to go back to my vendor , lol.

yeah I think re installing officemight be the go. Possibly something corrupt have read you only need one corrupt email to spoil it.

Just cant understand neverhad any issues b4.

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agreed optus overall have been very happy, spoke to an indian girl today, unfortunately I knew more than her. told me to go back to my vendor , lol.

yeah I think re installing officemight be the go. Possibly something corrupt have read you only need one corrupt email to spoil it.

Just cant understand neverhad any issues b4.

Yeah, I hate it when that happens...

To answer original question, do you get a Non Delivery Report (NDR - a return email stating the email failed to send) or simply a popup message?

If you get an NDR read it (PM me with contents if you want someone to decipher it), it could be another server along the chain which is denying a large attachment, just because optus are allowing 10mb emails doesn't mean every mail relay between yourself and point B will allow a 10MB (or even 5MB) email through...

If this is the case you can try sending it to another address...

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Thanks for everyones replies,

funnily enopugh tried sending through webmail while I was waiting for optus,wouldn`t send it first 2 times talk to the optus person try third time and it goes through.... go figure.

So I get home and one of the guy who posted suggested unplug all the cables and replug, not sure if coincindence or it `s the reason why it worked but I didi it and tried to send email and it worked.

So now I can send my funnies again.

Is there anywhere on the site I can attatch a 5mb mp3 thisclip is REALLY funny.

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