cooltint Member 686 Member For: 23y 5m 4d Gender: Male Location: Gold Coast QLD Posted 18/08/07 03:46 AM Posted 18/08/07 03:46 AM If everyone actually replied to this letter and told Ford what you really think they need to do to improve in the customers eyes, then maybe, just maybe someone may take notice and start rectifying the situation.If nobody bothers except to have a whinge on the forums how can you expect anything to change. Believe it or not FoMoCo is one of the few Companies that does customer focus groups and acts on the feedback, AU to BA ring any bells.So don't just sit there tell 'em what you really think, if you don't they'll assume all is ok.My 2c worth.Big AL
Blueprintxr6T Member 93 Member For: 21y 5m 2d Gender: Male Location: Toowoomba Posted 19/08/07 01:33 AM Posted 19/08/07 01:33 AM (edited) I would tell them what I think but they havent sent me a letter... Guess buying a TTG doesnt meet their selection criteria to recieve a letter Edited 19/08/07 01:34 AM by Blueprintxr6T
veczar Gold Platinum Member Member 1,081 Member For: 22y 2m 28d Gender: Male Location: Victoria Posted 21/08/07 12:08 AM Posted 21/08/07 12:08 AM I got 2 letters and a free $25 BP Ultimate Fuel card??What was in the second letter or are you yanking our cranks!
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