Ford Excuse

[DBOSS]

After numerous amount of times trying to get the brake squeal fixed on my Fpv premiums from CITY FORD (crown st)I replaced the pads myself which eliminated the squeal but did'nt machine the disc because City Ford said they were going to do this next time I brought it in,I then get a phone call from there customer services asking if have been happy with my GT and City Ford so I told about my brake squeal issue of the last 6 months she then rung me back a day later and that she had spoken to the service manager and told me that Ford dont machine premium brakes because they wear away the groves on the rotors

Its no big issue as I've fixed the problem myself but I just cant believe the that comes out of these guys who work in Ford service

[XRBloke]

Ergh I know what you mean.

Some dealers are a complete joke, not to mention Ford CRC themselves.

Find a new dealer I say!

[Chooka]

After numerous amount of times trying to get the brake squeal fixed on my Fpv premiums from CITY FORD (crown st)I replaced the pads myself which eliminated the squeal but did'nt machine the disc because City Ford said they were going to do this next time I brought it in,I then get a phone call from there customer services asking if have been happy with my GT and City Ford so I told about my brake squeal issue of the last 6 months she then rung me back a day later and that she had spoken to the service manager and told me that Ford dont machine premium brakes because they wear away the groves on the rotors

Its no big issue as I've fixed the problem myself but  I just cant believe the   that comes out of these guys who work in Ford service 

←

I've had this before, The customer "Service" people just beleive what the Tech tells them from the dealership!!

Chooka

[Guest]

DBOSS,

that's odd, even with Dimitri as your service advisor? or did you manage to get stuck with someone else?

I've taken the ute to him many times and it's always come away with all I'd expect...hmmm, was it a female that called you to see if everything was satisfactory?

Darren

[JimmyXR6T04]

a female called me and asked about my service.. and then tried to explain that the 23km drive they thrashed my car on was a standard road test then she went nice and quiet when I politely told her that the car was in service for an indicator fault and no road test was needed.. the silence was priceless!

[RHR]

Do you guys reckon diff whine and tyre noise sound the same???

FORD DO

well that's the excuse I got once before

[Flukey]

I asked Ford to fix a slow leak in one of my 245/40/18 tyres a month back.

Sorry sir,

1. We dont have that size tyre

2. Your tyres are tubeless, so we cant put a tube in

[RHR]

2. Your tyres are tubeless, so we cant put a tube in

ROFL

[FORDTECH]

18' tyres cannot be fitted with a tube because tube manufacturers don't make them. But if you want to take chances you could always get them to overinflate a 15' tube until it's tissue paper thin and explodes when you run over a peice of road gravel.

[SHOCK]

Hey Ford tech,

I have a white residue build up on my engine tappet cover,(red section) its at the front and its also over the injection. What is it, sorry no pics yet.

Edited 29/05/06 09:19 AM by SHOCKXR6T