Well, you mentioned changing dealers and I was wondering if and how that effected the extended warranty, I thought all the BA's were coming with this now.

I too am considering jumping dealers and if you think what they did to you was bad, you should see this, I am soooo pissed I made a web page about it, but it's not for release yet. I didn't even get a keyring either, though premium brakes, Rex3 and a sports steering wheel would help calm me down. It looks like I'll get nothing and these guys will soon have a bad rep.

Cheers

Vic

Sorry to hear that you've got problems also. I know there is always someone else suffering the fate of service departments.

Coming up with a web page is a drastic measure. What probs did you have, how did you deal with the dealer? or should I wait for your web page.

You can have my keyring if you want, it suits a V8 anyway, not much good to me.

As far as extended warranty, mine is May 03 build, it came with standard 3 yrs.

Cheers,

muzzzza

I would change dealer, I'd also make absolutely sure that the current dealer knew exactly why I was changing and I'd also make sure that the new dealer knew exactly why I was changing.

2.2c

Ok Genebaby you are correct I also got an extra 3 years warranty when I purchased the car giving me a total of 6 years warranty. These warranty`s are sham to keep you going back to the original dealer you bought the car from if you take it anywhere else they will void the extra 3 years, your factory warranty is o.k though. The idea of this is to keep repeat business I am unhappy with my service department therefore am changing they can shove there extended warranty up there *** .If you read yours and its anything like mine it says you agree to pay the min of $250 per service everytime your car is serviced once the extended warranty period kicks in.as for warrantys that arent done by ford direct I wouldnt rely on them too much, we should easily see 6 years b4 we have any probs. It appears not everybody was offferd the extra 3 years.

Up to you but if therer not lookin after you go elsewhere.

regards

Stang

Yeah, I don't think I'll be seeing satisfaction (there goes that song in my head) so I think I'll be changing, with an introduction of sorts to the new guys. I'm going to give the web page an update before it goes public, but I moved house and my adsl hasn't been reconnected yet so I haven't made the changes yet. You will see it soon I'm sure, too much to mention in a normal post, hence the page, with pics....Service depts, and their accountability can make or break a dealer in my opinion....

What sort of keyring is it?

What sort of keyring is it?

It looks like V8 motor from the front with Ford logo on it.

Are you coming to All Ford Day. I'm in FPV-TC also, if you're there, I'll give it to you.

Small consolation for the heartache you've gone through.

Muzzza, I have found that dealers are completely different, as they are franchises they are operated accordingly. I have changed and could not be happier.

One of my incidents was grease all over the headlining at my 3000k service, nice way to treat a brand new $50k car. shows what respect they have. I would rather go to someone who is as interested in the car as I am.

What sort of keyring is it? 

It looks like V8 motor from the front with Ford logo on it.

Are you coming to All Ford Day. I'm in FPV-TC also, if you're there, I'll give it to you.

Small consolation for the heartache you've gone through.

I can't make it to AFD this year, I had to pull out, I was oing with the FPV TC ACT guys.

Interesting keyring to give you, they may as well have given you a GT one. Another sign of disprespect.