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  • Legacy Donating Member
  • Member For: 18y 8m 17d
Posted

I bought my XR6 Turbo from a dealer and they said its got 12 months left of warranty, does that mean ANYTHING that goes wrong they fix for free or what?

  • Forged Member
  • Legacy Donating Member
  • Member For: 19y 8m 2d
  • Gender: Male
  • Location: SW Sydney
Posted

anything that is a fault with the car, this does not include wear and tear items ie trim and clutch.

  • My engine bay is Bionic
  • Legacy Donating Member
  • Member For: 20y 6m 21d
  • Gender: Male
  • Location: Freeways
Posted

Robbo got his seat trims done under warranty last year.

  • Forged Member
  • Legacy Donating Member
  • Member For: 19y 8m 2d
  • Gender: Male
  • Location: SW Sydney
Posted

In some cases it can happen, most warranty claims are a case by case situation, the service dept will asess what is happening and whether or not it is warranty

  • 3 months later...
  • Member
  • Member For: 18y 4m 12d
Posted

Does anyone know how to find out when the warranty expires on your car?

I bought the car second hand, the dealer told me it was under warranty until november 2008. Now, that my turbo bearings are about to pack up on me (does anyone know how much it would cost to fix that??), ford service department is telling me that the warranty had already expired in April this year!

How can I find the 'truth', as some paperwork that I found in the service book suggests a November 2008 expiration also, yet service department insists that on ford's 'records', the warranty has expired!

Do I have any ground to stand on here?

:stupid:

  • Sucker
  • Moderating Team
  • Member For: 22y 5m 15d
  • Gender: Male
  • Location: Brisbane
Posted

It is based on the date it was first registered - got nothing to do with build dates etc. A quick call to 13 FORD should be able to give you an answer if you don’t have that info.

  • Forged Member
  • Legacy Donating Member
  • Member For: 19y 8m 2d
  • Gender: Male
  • Location: SW Sydney
Posted

Or the warranty til Nov 08 could've been a dealership warranty, if so go back to your salesperson and find out where you have to go for warranty claims

  • Member
  • Member For: 19y 5m 5d
  • Gender: Male
  • Location: Sydney
Posted

I'm with senna T, take it back to the place you bought it from..

If its still under Ford factory warranty, they should be nice enough to organise it all for you, the dealer that I got my car from is not Ford and have organised all my services, warranty issues.

  • Member
  • Member For: 18y 4m 12d
Posted

Thanks muchly folks!

Problem is that the dealer I bought it from is different to the dealer who initially sold the car 'new'.

Maybe I'll just start off by ringing 13FORD and asking them if they could give me the details of when the car was first registered.

I have a funny feeling it might be an ex-demo car, so this whole area may be a little grey.

Suppose next step after that would be to ring the dealer who sold it 'new'.

  • Forged Member
  • Legacy Donating Member
  • Member For: 19y 8m 2d
  • Gender: Male
  • Location: SW Sydney
Posted

It doesn't matter if it was a demonstrator, the warranty is for 3yrs or 100,000kms from the first date of registration. Call the used car salesman that you bought the vehicle from and ask him if he meant the factory warranty or dealer warranty was until November

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