bionicxr6t05 Bronze Donating Members 2,216 Member For: 12y 8m 28d Gender: Male Posted 05/02/13 10:59 AM Share Posted 05/02/13 10:59 AM It amazes me when I hear this sort of thing, if we treated people like that in the workshop wed be out of a job quicker than flash gordon, but something I have noticed is that as soon as u put on a tie in this industry u think your king sh*t. Advisors included, salesmen especially. Link to comment Share on other sites More sharing options...
bionicxr6t05 Bronze Donating Members 2,216 Member For: 12y 8m 28d Gender: Male Posted 05/02/13 11:02 AM Share Posted 05/02/13 11:02 AM Not in all cases as I have some good tie wearing colleagues hhaha 1 Link to comment Share on other sites More sharing options...
Ralph Wiggum Moar Powar Babeh Lifetime Members 19,323 Member For: 18y 7m 1d Gender: Male Location: Perth Posted 06/02/13 05:53 AM Share Posted 06/02/13 05:53 AM Maybe seeing the public's perception of them will influence them to change their customer service practice's?Just sayingAlso how did this thread come up in your convo.....? Link to comment Share on other sites More sharing options...
freeze_dk I am dissatisfied with my current employment situation Donating Members 8,610 Member For: 17y 6m 27d Gender: Male Posted 06/02/13 06:14 AM Share Posted 06/02/13 06:14 AM I've only been to a dealer once because it was next door to where my dog was getting washed.. A sales guy come up to me while I'm looking at a 2010 xr6t lux pack, had 12k on the clock and had a 36k price on the window.. He said its never been registered apart from a dealer drives car and will do it for 32k.. Said I'm just having a look and gave me his card and I left.. Went online and found the exact same car advertised for $26,450 Link to comment Share on other sites More sharing options...
bionicxr6t05 Bronze Donating Members 2,216 Member For: 12y 8m 28d Gender: Male Posted 06/02/13 07:06 AM Share Posted 06/02/13 07:06 AM Yeah I read an article recently saying that car salesman have a reputation as being untrustworthy and that the industry is doing everything it can to change that perception... Seems to me everyone except them is striving for better customer service Link to comment Share on other sites More sharing options...
NickBA-XR6T Bronze Donating Members 386 Member For: 12y 1m 13d Posted 06/02/13 08:07 AM Share Posted 06/02/13 08:07 AM I can't stand car dealers. Every one with the exception of Hyundai at Croydon were arrogant, rude and cheesy.Hyundai gave us a full tank of fuel, a dinner with the manager (we struck up a good rapport with him), free tinting and in return my wife made him a 3D Hyundai iMax cake.I like the way they do business.My first dealer car was from Dale Ford and they really were terrible. 1 Link to comment Share on other sites More sharing options...
ratter Member 6,793 Member For: 17y 10m 28d Gender: Male Location: @ my laptop Posted 06/02/13 08:29 AM Share Posted 06/02/13 08:29 AM pssst, let you in on a secret,they give you nothing for free, they tell you they do but the cost is built into the sale price, if you crunched a dealer down to the bare operating cost, they will not give you anything extra for "free", it's good though you were happy with the deal and dealer 1 Link to comment Share on other sites More sharing options...
Never had any say Panda I <3 Floods Silver Donating Members 11,198 Member For: 12y 8m 23d Gender: Male Location: South West QLD Posted 06/02/13 08:46 AM Share Posted 06/02/13 08:46 AM Haha I love it when you go to some car dealers and when you try to negotiate they have a sheet of paper they consult and come back with the 'best price we can do'.. Had a couple even strategically leave the piece of paper on the desk while going to make a call..It's a sales sham.. Link to comment Share on other sites More sharing options...
Steve O Member 106 Member For: 13y 2m 27d Gender: Male Location: Sydneys Northern Beaches Posted 06/02/13 11:25 AM Author Share Posted 06/02/13 11:25 AM I went up to Brad Garlick Ford and they were excellent. I called to ask when they were open on the weekends as I work late and couldnt get there during business hours, to look at a fg mkii xr6t with 30k km for $34k. Turned up at 450pm un announced as I was heading back from a site and they said they had just taken the car home, quick call and the car was back and they were more than happy to let me test drive (surprising since I was in work gear and am only 22). Should have put a deposit as it was sold the next day Link to comment Share on other sites More sharing options...
KeepLeft Member 240 Member For: 14y 9m 23d Gender: Male Posted 06/02/13 05:04 PM Share Posted 06/02/13 05:04 PM There's more sh*t salesman and service managers then good ones. As they're harder to find, once you find them you stick with them. Only reward the good ones (repeat business, referrals etc) and never give the sh*t ones any business at all. Simple. Link to comment Share on other sites More sharing options...
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