ratter Member 6,793 Member For: 17y 10m 24d Gender: Male Location: @ my laptop Posted 27/05/12 11:09 AM Share Posted 27/05/12 11:09 AM Dealers do not band-aid a repair to get it through the warranty period, ford australia pay the dealer to fix new car warranty repairs, the dealer will try to get the work if possible, but can only do what the person paying the bill will authorise, whether it's ford or the owner. Link to comment Share on other sites More sharing options...
tab Sucker Moderating Team 32,303 Member For: 19y 11m 26d Gender: Male Location: Brisbane Posted 27/05/12 11:18 AM Share Posted 27/05/12 11:18 AM So as long as you call up and say my auto's making funny noises you have an unlimited warranty? Sweet!Did I say that? He's taken it in, they've repaired it, if those repairs don't fix it they'll have to do it again.Do you actually read anything properly or just see mention of ZF and break out in to a fit of unrestrained rage? 5 Link to comment Share on other sites More sharing options...
Essgee Donating Members 52 Member For: 14y 5m 22d Gender: Male Posted 28/05/12 10:37 AM Share Posted 28/05/12 10:37 AM (edited) So as long as you call up and say my auto's making funny noises you have an unlimited warranty? Sweet!Not saying I have an unlimited warranty but when they called me today and asked me if I was happy with the recent service I said yeah. I then told them I wanted it documented that the box was still slipping and I didn't want to be left with a failed gearbox as end of warranty was looming.I was told that as long it was documented (which she punched notes into the system while I was on the phone) there would be no dramas down the track.Hope I never have to put them to the test obviously, but time will tell.Did I say that? He's taken it in, they've repaired it, if those repairs don't fix it they'll have to do it again.Do you actually read anything properly or just see mention of ZF and break out in to a fit of unrestrained rage?Yep that's pretty much it. Basically, they've admitted to me that a 'sealed gearbox' lost 500ml of fluid without an explanation. In my world, that's called a 'component failure'. They have explored an initial option to make minor repairs and monitor operation. If normal operation fails, further rectification works will need to be applied. Edited 28/05/12 11:02 AM by Ralph Wiggum Link to comment Share on other sites More sharing options...
Shyfrd Turboless Donating Members 5,992 Member For: 13y 1m 24d Gender: Male Location: Geelong, Victoria Posted 28/05/12 01:08 PM Share Posted 28/05/12 01:08 PM Just in case she didn't note it, I'd make note in a comment in here with all that info above ^ of who you spoke to, when it was taken and what was discussed (which you have done). Least on here you can come back in future and even prove its not BS as you can show post dates etcJust to cover your butt..if you ever need to which hopefully you don't have to! Link to comment Share on other sites More sharing options...
Paulie2256 Donating Members 7,441 Member For: 15y 4m 29d Gender: Male Location: SE Melbourne Posted 28/05/12 09:34 PM Share Posted 28/05/12 09:34 PM Haha that reminded me of cheif wiggum. "so I'll just type it up on my invisible typewriter" Link to comment Share on other sites More sharing options...
Dillz Three pedals are better then two.. Donating Members 15,637 Member For: 16y 10m 25d Gender: Male Location: Melbourne Posted 28/05/12 10:54 PM Share Posted 28/05/12 10:54 PM So if Essgee's sh*ts itself in ten years time he's just has to take it in an Ford will give him a brand spanker? Link to comment Share on other sites More sharing options...
Shyfrd Turboless Donating Members 5,992 Member For: 13y 1m 24d Gender: Male Location: Geelong, Victoria Posted 28/05/12 11:10 PM Share Posted 28/05/12 11:10 PM Be realistic fukkin. 2 Link to comment Share on other sites More sharing options...
Dillz Three pedals are better then two.. Donating Members 15,637 Member For: 16y 10m 25d Gender: Male Location: Melbourne Posted 28/05/12 11:23 PM Share Posted 28/05/12 11:23 PM I am, think once warranty runs out your gonna be pushin sh*t up hill trying to get ford to pay for anything. Link to comment Share on other sites More sharing options...
Shyfrd Turboless Donating Members 5,992 Member For: 13y 1m 24d Gender: Male Location: Geelong, Victoria Posted 29/05/12 12:45 AM Share Posted 29/05/12 12:45 AM But if you have proof it did have problems prior to it ending you have a better chance of getting repair/replacement. I'd rather document it all just in case. Rather than find out a year after its expired, you have no leg to stand on as no one recorded anything.. Link to comment Share on other sites More sharing options...
Dillz Three pedals are better then two.. Donating Members 15,637 Member For: 16y 10m 25d Gender: Male Location: Melbourne Posted 29/05/12 06:38 AM Share Posted 29/05/12 06:38 AM Whatever helps you sleep at night I suppose. Link to comment Share on other sites More sharing options...
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