Hi Guys, I'm Brett Wines who owns VIP Window Tinting in Melbourne. I haven't had a chance to have a good look on the Forums for a while and can tell you we are very disappointed to read about the comments made. We did have a young guy work with us (Brett Taylor), unfortunately, we had problems with his professionalism and as a result we no longer have him working for us and haven't had for some time now. We are disappointed and had no idea that he spoke to our customers this way. We apologise for this. We service many dealerships and retail customers in the Eastern Suburbs of Melbourne which keeps us very busy. We attempt to contact everyone who leaves a message and we apologise if we missed any calls. Toxic Beast we did not realise you had a problem with your tint. Our film/workmanship carries a life time warranty so please contact us on 0419515511 or brett@vipwindowtinting.com.au or through our website and we will be more than happy to fix any problems you have. We have been in the industry for over 20 years and aim to always provide top of the range film and quality workmanship. Regards, Brett Wines. VIP Window Tinting.